Renting an RV, campervan, or travel trailer is a wonderful way to plan a trip you’ll be sure to remember for years to come! Getting out of your usual environment and routine and hitting the open road is a wonderful way to destress. Trying out new campgrounds is also a wonderful way to meet new friends and fellow travelers and to see parts of the country you’ve never explored before.
However, if you’re new to RVing, the idea can be intimidating. They’re bigger than the vehicle you probably drive on a regular basis. They have new buttons and gadgets. They need to be hooked up to power. They need fresh water coming in sometimes and wastewater disposed of.
This, fortunately, is where RVshare really shines. The people renting you your RV want to make sure you have a pleasant experience, and they can walk you through every part of operating the motorhome or trailer. They’ll make sure you know what you’re doing before you drive off with their rental RV.
If you have a problem during your trip or while you’re on the road, RVshare roadside assistance is there to help!
Even better news – RVshare just upgraded their roadside assistance program so they’re ready to help with any problem you encounter. Read on to learn what roadside assistance is offered by RVshare.
Roadside Assistance Services
RVshare has partnered with Questx Tow Network (simply called “Quest”) to ensure that someone is available to help if you have a problem during your trip. Quest provides roadside assistance 24 hours a day, 7 days a week, so they can help at any time. Quest can help with the following issues:
If you need your RV towed, Quest will contact a local provider who can tow your RV, trailer, or other RVshare vehicle to the nearest service station or to the RV owner’s home if it’s within 100 miles.
If you get a flat during your adventures, Quest will have a local provider change out the flat tire with an inflated spare tire if one is on the vehicle.
If your battery dies, Quest will provide someone to boost it or to do minor repairs to get your battery in working condition again.
It happens to the best of us. If you lock yourself out of your RV, campervan, or trailer, Quest will send a provider who can get you back inside.
Extraction and winching
If the RV or trailer you’re driving gets stuck while you’re out exploring the country, Quest can send a provider to help get you out of your sticky situation.
If you run out of gas, oil, water, or other supplies that are essential for operating your vehicle, Quest can send someone with more for you.
If you have a question about operating your RV or trailer, or if you need help with a minor issue, Quest has phone technicians who can walk you through the problem and talk you through what to do about it.
If you have a minor repair or need while you’re on the road, Quest can send a local tech or mechanic to help fix your problem.
Peace of Mind
Of course, the peace of mind that comes with roadside assistance offered to RV renters doesn’t just stop with them. If you’re considering listing your RV with RVshare, you may also be nervous. What happens if you send someone out on the road and they get stuck? Will they be calling you at strange hours to ask how to operate something?
With RVshare roadside assistance, renters don’t necessarily need to call you with questions that can be answered by Quest instead. You can sleep soundly knowing your renters are in good hands…and knowing they may be able to get help without calling you at 2 a.m.!
How to Get Assistance
If you’re on the road and find you need help, here’s what to do.
First, take a few calming breaths. There are lots of people at your disposal who want to help you fix this and get you back on the road as soon as possible!
Next, if possible, make sure you’re in a safe place. If you broke down, see if you can move to the side. Turn on your hazard lights to alert other drivers there is a problem and use flares if appropriate.
Then, call Quest at (855) 229-9696. You will need the reservation number for your rental available when you call. Quest may ask permission to locate you based on your cell location if needed. They will also talk you through the next steps of what to do.
Hopefully, you won’t ever need to use RVshare’s roadside assistance program. However, it’s always best when planning a trip to know what you will do in an emergency. If your RV breaks down or you have some other trailer or motorhome-related problem, you can have the peace of mind of knowing that RVshare is there with help to get you back on the road as soon as possible!